Articles
How collection agencies can use AI to rank call priorities
More accounts can ask for a call than a collection team can handle, so the call list needs to rank what agent time adds over SMS or another treatment. A call priority score can use a promise to pay, pay date and right party contact, then keep its order checked through validation and a challenger.
How to integrate a GLEIF LEI lookup into business onboarding
Learn how to use a GLEIF LEI lookup to distinguish a lapsed registration from an inactive company. Set rules for referrals, name checks and group exposure before the next batch runs.
How to integrate the VIES VAT check into business onboarding
Learn how to route VIES answers before they affect a business application. Separate registry errors, withheld names and valid numbers registered to another company.
How a fraud rules engine decides online card payments
See how a fraud rules engine checks an online card payment, counts activity across payments and chooses an outcome. Learn how to test velocity and concentration rules against your own payment history.
Fraud case management helps decide which alerts need review
A low-score fraud alert can still need review when a linked application is confirmed as fraud. Bringing related applications into the case gives analysts context for the route and the recorded decision.
Claims rules engines for routing claims and reopening reviews
A claim can change after it reaches an adjuster: a new fraud link or an investigation finding may alter its route. The same routing rules can run again as case work continues, bringing affected human reviews back as fresh tasks.
How credit card underwriting sets approval and limits
See how policy, affordability and market rules determine a card limit, and what to give an underwriter when a thin file needs review.
Choosing a credit bureau in Ecuador
Compare Equifax and Aval Buró on the data they add and the decisions that data changes. Build applicant rights and a measured bureau test into your launch plan.
Choosing a credit bureau for lending in Bolivia
Learn which credit sources and authorisations a salaried consumer loan requires in Bolivia, and how to compare Infocenter and Infocred using your own applicants.
Choosing a credit bureau in Guatemala
Before you remove the consent screen or sign with a bureau, settle who can access the SIB register and what each private bureau adds on your applicants.